Cookie Policy
This Cookie Policy explains how ECOMVA LTD ("Cellvue", "we", "us") uses cookies and similar technologies on cellvue.com. It should be read together with our Privacy Policy.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They allow the site to function, to remember your preferences and, where you agree, to measure how the site is used. Similar technologies such as pixels, tags and local storage work in a comparable way.
2. Categories of cookies we use
Strictly necessary
Required for the website to work. They keep your shopping cart, your session, your selected currency and your cookie choices. These cannot be switched off.
Functional
Remember choices you make, such as your language or region, so the site behaves consistently.
Analytics
Help us understand which pages are visited and how the store performs, so we can improve it.
Marketing
Used to measure the performance of advertising. These are only set if you consent to them.
3. Service providers that may set cookies
The following providers are used on this website:
- Shopify - our e-commerce platform. Provides the storefront, the shopping cart, the checkout and payment processing, and sets strictly necessary cookies.
- Pandectes GDPR Compliance - manages the cookie banner and stores your consent choices.
- ParcelWill / ParcelPanel - powers the order tracking page and processes tracking-related events for your order.
If we add further providers, we will update this page before they are activated.
4. Managing your choices
When you first visit the website you are asked which categories you accept. You can change your choice at any time using the cookie settings link in the cookie banner. You can also delete or block cookies in your browser settings, but the website may not work correctly if strictly necessary cookies are blocked.
5. How long cookies last
Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or until you delete them. Consent records are kept so we can show that a choice was made.
6. Changes to this policy
We may update this Cookie Policy from time to time. The date at the top of this page shows when it was last revised.
7. Contact us
If you have any questions about this Cookie Policy, please contact us.
ECOMVA LTD
Company Number: 17080139
Registered address: 27 Swanton Road, Dereham, Norfolk NR19 2HH, United Kingdom
Email: support@cellvue.com
Phone: +61 468 147 257
Customer service hours: Monday to Friday, 9:00 AM - 6:00 PM (Sydney Time). Saturday and Sunday: closed.
Last updated: 18 August 2026